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Shipping & Returns

100% Money-Back Guarantee

If you have questions concerning the Pet Eyez™ website, products, a recent shipment received, or a recent order placed. 

Contact Pet Eyez™

Toll Free: (888) 234-8393 


Shipping Policy

Typical shipping for USPS packages are 4-6 business days. International and large shipments may vary in shipment time.

Business hours are Monday – Friday, 9am – 5:00pm EST. 


Orders placed on Saturday, Sunday, or holidays will be shipped during operating business hours.

***We are NOT responsible for ANY lost or stolen packages***

Return & Exchange Policy

At Pet Eyez™, we offer full refund if not satisfied with product purchased. Refunds are only applicable for price paid for product, shipping charges are not refundable. We are also not responsible for shipping cost to return product to the address below, unless the product was received damaged or the wrong product was received for the order placed.

We ask that returns meet the following requirements:

  • Returned within one month of the original purchase date.

  • Returns must include name and/or order number associated with the product being returned.


When Pet Eyez™™ receives the return, we will then issue a refund to the card used when the original order was placed. Notification will be sent via E-mail to verify your refund has been completed. Open products are subject to equal value exchange and/or partial refund.

If you have a medical question about nutrition, please email

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